Disclaimer – Vidooq

General Disclaimer

The information on this website and the services provided by Vidooq are offered on an "as is" basis. To the fullest extent permitted by law, this company excludes all representations, warranties, conditions, and all other terms which might otherwise have effect.

Important: This disclaimer applies to any damages or injury resulting from the negligence, act or omission of the company, its employees, agents or sub-contractors.

Service Limitations

While we strive to provide high-quality video processing services, there are certain limitations users should be aware of:

Processing Accuracy

• Results may vary based on input video quality
• Compression algorithms may affect output quality
• Processing times are estimates, not guarantees
• Some video formats may have limited support

Service Availability

• Services may be temporarily unavailable
• Maintenance windows may affect accessibility
• Third-party dependencies may cause interruptions
• Geographic restrictions may apply

Data Processing

• Files are processed using automated systems
• Manual review is not performed on uploads
• Processing results depend on input quality
• Backup and recovery are not guaranteed

Technical Support

• Support is provided on a best-effort basis
• Response times may vary
• Some issues may be beyond our control
• Solutions are not guaranteed for all problems

Limitation of Liability

Exclusion of Damages

To the maximum extent permitted by applicable law, Vidooq shall not be liable for any:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Costs of substitute goods or services
• Personal injury or property damage
• Any damages arising from interruption of service
• Damages resulting from third-party content or services

Maximum Liability

In no event shall our total liability to you for all damages exceed the amount you paid to us for the services in the twelve (12) months preceding the event giving rise to the liability, or $100, whichever is greater.

Content and Information Disclaimer

The content and information provided on our website and through our services is for general informational purposes only:

Information Accuracy

• We make no representations about the accuracy of information
• Content may become outdated or inaccurate over time
• Technical specifications are subject to change
• Examples and case studies are for illustration only

Professional Advice

Our services and content do not constitute professional advice. Users should consult with qualified professionals for specific technical, legal, or business guidance related to their video processing needs.

User-Generated Content

We are not responsible for user-uploaded content or files. Users are solely responsible for ensuring they have the right to process and distribute any content they upload to our platform.

Third-Party Services and Links

Our platform may integrate with or link to third-party services. We disclaim any responsibility for these external services:

External Dependencies

Cloud Storage

• Amazon S3
• Google Cloud Storage
• Azure Blob Storage

Payment Processing

• Stripe
• PayPal
• Bank payment systems

CDN Services

• Cloudflare
• Amazon CloudFront
• Regional CDN providers

Analytics

• Google Analytics
• Performance monitoring
• Error tracking services

We are not responsible for the availability, accuracy, or functionality of these third-party services.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or extreme weather conditions
• War, terrorism, civil unrest, or government actions
• Internet outages, cyberattacks, or infrastructure failures
• Labor strikes, material shortages, or supplier failures
• Pandemics, health emergencies, or government restrictions
• Changes in law or regulation affecting our operations

Updates to This Disclaimer

We may update this disclaimer from time to time. Material changes will be communicated to users through our website or direct notification. Continued use of our services after such changes constitutes acceptance of the updated disclaimer.

Last Updated: July 22, 2025

Governing Law

This disclaimer shall be governed by and construed in accordance with the laws of the jurisdiction where Vidooq is incorporated, without regard to conflict of law principles.

Legal Questions:[email protected]

For questions about this disclaimer or legal matters related to our services.

Important Disclaimers