COOKIE POLICY

How We Use Cookies

This policy explains how and why we use cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, improve your experience, and provide analytics about how the site is being used.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

How We Use Cookies

Vidooq uses cookies for several purposes to enhance your experience and improve our services:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • • Authentication and login status
  • • Security and fraud prevention
  • • Load balancing and server routing
  • • User session management

Functional Cookies

These cookies help us remember your preferences and provide enhanced features.

  • • Language and region preferences
  • • Theme and display settings
  • • Previous processing settings
  • • File upload preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • • Page views and user journeys
  • • Feature usage statistics
  • • Performance monitoring
  • • Error tracking and debugging

Marketing Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness.

  • • Ad personalization
  • • Conversion tracking
  • • Social media integration
  • • Retargeting campaigns

Third-Party Cookies

We may use third-party services that set their own cookies. These services help us provide better functionality and understand our users better:

Third-Party Services We Use

Analytics

  • • Google Analytics
  • • Mixpanel
  • • Hotjar

Support & Communication

  • • Intercom
  • • Zendesk
  • • SendGrid

Payment Processing

  • • Stripe
  • • PayPal

Content Delivery

  • • Cloudflare
  • • Amazon CloudFront

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • • Block all cookies
  • • Block third-party cookies only
  • • Clear cookies when you close the browser
  • • Set exceptions for specific websites

Note: Blocking essential cookies may prevent some features from working properly.

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time by clicking the cookie settings link in our footer.

Opt-Out Tools

You can opt out of certain third-party tracking:

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We'll notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

Last Updated: July 22, 2025

Questions About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

We typically respond to privacy requests within 48 hours.

Questions About Our Cookie Policy?

Our privacy team is here to help you understand how we use cookies and protect your data